About Golden Euro Casino
Established in 2012, Golden Euro Casino is no newcomer to the online gaming scene. During our decade-plus years in existence, we have steadily built a reputation based on trust, honesty and transparency. We’re proud to provide an exceptional online gaming experience across all devices and operating systems – a gaming experience that is secure, regulated and guaranteed fair!
As for the pillar that keeps our virtual walls upright, you can expect SpinLogic Gaming software performance that is sleek, functional and lag-free. From our games to our interface, graphics are rich and beautiful. Even the sound effects are enhanced to create a live casino ambience – in your home, workplace or en route to your next destination!
We are, and always will be, committed to best business practice. That is proven by our compliance to industry standards in every sense of the word. Here is why so many players from Europe and around the world have chosen Golden Euro Casino as their preferred gaming Mecca.
Golden Euro Casino’s Licensing and Regulation
A licensed and regulated online casino is one that is properly vetted. Everything, from the payback percentages of the online casino games to the cashout of winnings, is carefully scrutinised by the licensing authority. If disputes remain unresolved, there is recourse to a third party. Queries and grievances are not left gathering dust and are escalated to the next level for immediate attention.
In the case of Golden Euro Casino, the licensing and regulatory authority is the Antigua and Barbuda Director of Offshore Gaming. The office has issued an interactive gaming license and Preferential Seal, which is made out in the name of our operating company, Continental Ventures Limited.
Our gaming licence is renewed annually and is published onsite. To view details pertaining to our licencing and regulation, simply click on the logo for Antigua and Barbuda or the Directorate of Offshore Gaming at the bottom of our website. The Preferential Seal is a guarantee that our directors and shareholders have met due diligence requirements.
Furthermore, to ensure all disputes are speedily addressed, we have developed a second avenue for recourse. Players can submit complaints online via the CDS logo on our official website. CDS offers independent complaints and dispute resolution. This is an exclusive service, uniquely available at SpinLogic Gaming casinos.
What this information tells you is that Golden Euro Casino is safe and reliable. We take our obligations to players seriously. Our gaming license, dispute resolution service and easily contactable customer support team are testaments to that fact.
Enjoy Guaranteed Fair Play at Golden Euro Casino
Players obviously want irrefutable proof of the fairness of the games. At Golden Euro Casino, all our games are rigorously tested by software engineers at Technical Systems Testing (TST). TST is an independent testing agency that was recently acquired by Global Labs International (GLI). Both companies have a long and established track record in their field of expertise.
The fair play certification process is exhaustive and independent auditors evaluate two key elements. Firstly, the random number generator software is put through its paces to ensure gaming outcomes are unpredictable. Secondly, the online casino game’s coding is consistently assessed to pick up any changes or anomalies.
When both elements pass the test, it proves the games are not rigged in any way. SpinLogic online casino games are tested every month. Fair play certificates are available onsite. Whether you play online slots, video poker, blackjack or roulette, you can rest assured that the outcome of your gameplay has not been tampered with.
World Class Security to Keep Our Players Safe
At Golden Euro Casino we have adopted the latest security technologies to protect player information. Our browser-ready mobile and instant play platforms are secured with a digital certificate. Any information relayed between your browser and the casino is secure. No one can intercept the information – nor decode and read it – while it is in transit.
Personal details are encrypted using high-end banking standard encryption technology. Data is basically transformed into scrambled lines of code. Even the most sophisticated hackers would find the information indecipherable. Player information is then stored on dedicated firewall protected servers to provide maximum security.
We take banking security seriously, and financial transactions at Golden Euro Casino are equally well protected. The payment processors we have partnered with facilitate all transactions, and deposits and withdrawals are guarded by the respective payment method’s payment gateway. We do not have access to your banking information, nor do we store it on our servers.
From the moment you register an online casino account, your details are safe with us. Privacy is of paramount importance, and we do not disclose information with any unauthorised third parties. The only time we may process your personal data is to enhance the overall user experience at Golden Euro Casino – and only within legally acceptable parameters.
Contact Us – A Friendly & Skilled Support Team
Should you have any questions at all, you are more than welcome to give us a shout. We have a team of highly trained customer support representatives available around the clock. We currently offer two convenient methods for you to contact us – both of which are available 24/7, 365.
You can email us at support @ goldeneuro.com where our average turnaround time is approximately two to three hours. Alternatively, we offer live chat support. Goldie – our ever-ready Chatbot – is equipped to handle basic bonus-related queries. If need be, you can easily engage the services of a real live consultant via the same feature.
You can bank on our customer support personnel having all the answers. Whether you are having difficulty registering an account, making a deposit or redeeming a coupon code, help is at hand. Golden Euro Casino customer support services are available in English, German, French and Italian.
Now that you know our licensing and regulation is taken care of, our online casino games are fair, and security and privacy are our top priority, it is time to put virtual pen to virtual paper. Simply enter your details on our easy-to-follow online casino account registration form via the ‘Sign Up’ tab and you’ll be a signed-up member of the Golden Euro Casino community in no time at all!